Book a call

You’re up a ladder. The phone’s ringing.

Penstock picks up, chases the quote and gets the invoice paid, in your voice, so you can stay on the tools. For renovation, roofing and general contractors in the Fraser Valley and Metro Vancouver.

Book a call Call us, it'll pick up

A normal day on the tools.

Tick the ones that happened to you this week. Be honest, nobody’s watching.

WHAT KIND OF WORK?

The same day, with Penstock.

Same five moments. You didn’t do anything different.

  1. YOU TICKED THIS

    Up a ladder when the phone rings. You let it go.

    Picked up on the second ring. Estimate booked for Thursday, and the details texted to you before you’re off the ladder.

    Call answering
    TEXTED TO YOU

    New job: Karen, 18 Birch Rd. Bathroom reno, wants tile priced too. Estimate Thu 3 PM.

  2. YOU TICKED THIS

    Last week’s deck quote. Still no reply.

    A check-in went out on day 2, in your words. She said yes on day 5, and the follow-ups stopped.

    Follow-up automation
    TEXTED TO ROSA, AS YOU

    Hi Rosa, it’s Dave. Did the deck quote make sense? Happy to price composite instead of cedar if that suits better.

  3. YOU TICKED THIS

    The Henderson kitchen invoice is 30 days out.

    A friendly reminder went out the day it was due, with a pay link. Paid by card that evening.

    Invoice follow-up
    TEXTED TO LINDA, AS YOU

    Hi Linda, Dave here. Quick heads-up, the kitchen invoice is due today. Here’s the link if card is easier.

  4. YOU TICKED THIS

    You drive past a new fence. Last year’s deck customer.

    A spring check-in went out to last year’s customers. Mark wrote back about a fence.

    Customer reactivation
    TEXTED TO MARK, AS YOU

    Hi Mark, Dave here. How’s the deck after the winter? If you’re planning anything this year, I’d be glad to take a look.

  5. YOU TICKED THIS

    Quotes to type up, receipts to enter, tomorrow’s crew to text.

    The quote was drafted from the estimate notes, the receipts were filed, and the crew got tomorrow’s jobs. The laptop stayed shut.

    CRM & systems setup
    TEXTED TO YOUR CREW

    Tomorrow, 7 AM: Henderson kitchen, 41 Elm St. Tile day, bring the wet saw. Gate code 2290.

Same day. Same you. Nothing slipped.

Book a call

The people, businesses and messages here are made up, to show the idea. Yours are written with you, in your words, and you approve them before anything goes out.

What it won’t do.

Honest limits, so nothing surprises you or your customers.

  • Won’t set your prices

    It books the estimate and gathers the details. The number comes from you.

  • Won’t promise what you haven’t

    It only offers times from your calendar, and never commits you to a price or a scope.

  • Won’t argue about money

    Reminders stay friendly. If someone disputes a bill, it comes to you.

  • Won’t handle the risky stuff alone

    An active leak, a safety worry, anything urgent: straight to you, by the rules you set.

  • Won’t pretend to know

    When it isn’t sure, it says so, takes a message and tells you.

  • Won’t make you switch software

    It works with what you use now, even if that’s a calendar and a spreadsheet.

Everything else, it handles. Anything it shouldn’t, it hands to you.

  1. One call, from the truck if you like.

    Twenty minutes walking me through how calls, quotes and invoices move today. That’s most of your part done.

  2. First fixes live in under 48 hours.

    Built in the tools you already use. You skim the messages, tell me what to change, and they switch on.

  3. I keep it running.

    Every month: what came in, what got booked, where jobs slipped, and the next fix. Spring rush included.

Questions, answered.

I’m on site all day. How much of my time does this take?

About an hour, all in. A 20-minute call, a few logins, and a quick read of the messages before they go live. You don’t manage the setup; I do.

What if I want to answer the call myself?

Then you do. Your phone can ring first, and it only picks up when you can’t. Or it answers every call and texts you the details. It’s set up around how you like to work, and you can change it any time.

What about urgent calls, like an active leak?

You decide what counts as urgent. A caller with water coming through the ceiling can be put through to you, or texted to you straight away, while routine calls just get booked.

Do I have to switch my job software?

No. It works with your current setup, or a new system if you need one. Plenty of contractors start with a phone, a calendar and a spreadsheet, and that’s fine too.

I’m a one-truck operation. Is this overkill?

It’s built for small crews. Most start with one fix, usually missed calls or quote follow-up, and add more once it’s paying for itself.

See what you could take off your plate.

Book a 20-minute call. You'll leave knowing where time and money slip away, and what's worth automating first, whether you work with us or not. If we go ahead, your first fixes are usually live within 48 hours.

Liam Murrin · Founder · Chilliwack, BC

I set up every system myself, and I'm who you'll talk to on the call. Twenty minutes, no pitch deck, no pressure.

Penstock Digital20-minute discovery call
20 min · phone or Google Meet

Times shown in Pacific time

Not ready to book? Email me one task you'd happily never do again. I'll write back with how I'd take it off your plate.

Like retyping quotes into the accounting app, chasing the same invoice three times, or texting crews tomorrow's schedule.